◎runetify.

100% ELECTRONIC FULFILLMENT

Digital Delivery & Fulfillment Policy

Last Updated: September 30, 2026 • Effective Date: September 30, 2026

⚡ Instant Digital Fulfillment

All software licenses, desktop installer files, and access keys for Runetify are delivered 100% electronically immediately following successful payment. We do not manufacture or ship physical media (e.g. CD-ROMs, DVDs, or USB flash drives). There are no shipping fees, handling charges, or postal transit delays.

1. Fulfillment Method & Delivery Timeline

Upon completing your purchase through our authorized Merchant of Record (Lemon Squeezy / Tazapay), your order is fulfilled automatically:

  • Immediate On-Screen Access: Immediately after transaction confirmation, the checkout completion screen displays your license key, tier status, and direct download links for the Windows desktop installer.
  • Instant Confirmation Email: Within 1 to 5 minutes of checkout, an automated confirmation receipt is dispatched to the email address you entered during checkout. This receipt contains your invoice, license key, and permanent download link.
  • Account License Activation: When you open the Runetify desktop app and sign in with your purchase email or enter your license key, your account tier (Plus or Ultra) activates instantaneously via our cloud license verification server.

2. Shipping Fees and Delivery Costs

Because all Runetify products are delivered digitally over the Internet:

  • Shipping Cost: $0.00 USD (Always Free).
  • Customs and Import Duties: There are no physical customs or border import fees.
  • Global Availability: Streamers anywhere in the world with internet connectivity can purchase, download, and activate Runetify 24/7 without geographic shipping limitations.

3. What to Do If You Have Not Received Your Delivery

If you completed a purchase but have not received your confirmation email within 10 minutes:

  1. Check Your Spam / Junk Folder: Occasionally, aggressive email spam filters may route automated transaction emails into your Spam or Promotions folder.
  2. Verify Email Address: Confirm that the email address entered during checkout was spelled accurately without typos.
  3. Contact Our Support Team: Email support@runetify.app or billing@runetify.app with your name, transaction date, and payment method reference. Our support team will manually verify the payment and reissue your license key immediately.

4. System Compatibility & Requirements

Before installing your digital delivery, ensure your PC meets the following minimum system requirements:

  • Operating System: Windows 10 (64-bit) or Windows 11 (64-bit).
  • Processor: Intel Core i3 / AMD Ryzen 3 or higher.
  • Memory: 4 GB RAM minimum (8 GB RAM recommended for multi-tasking while streaming).
  • Storage: 250 MB free disk space for the Runetify desktop core application.
  • Streaming Software: OBS Studio, Streamlabs Desktop, TikTok LIVE Studio, or any streaming software supporting browser sources.

5. Customer Support Contact

Need Help With Your Digital Order?

Email: support@runetify.app | billing@runetify.app

Response Time: Within 24 hours Monday – Friday

Website: https://runetify.app