Contact Runetify Support

Have questions about setting up your stream or need billing assistance? Our team is ready to help.

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For help installing Runetify, connecting TikTok LIVE, setting up game profiles, or configuring OBS browser sources.

support@runetify.app → Response time: Within 24 business hours

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Questions regarding order invoices, refunds, license activations, or Merchant of Record (Lemon Squeezy / Tazapay) statements.

billing@runetify.app → Response time: Within 24 business hours

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For GDPR data requests, CCPA inquiries, legal communications, or questions about our privacy policies.

privacy@runetify.app → Response time: Within 48 business hours

Product Name: Runetify Desktop & Stream Overlays

Official Website: https://runetify.app

Operating Support Hours: Monday through Friday, 9:00 AM – 6:00 PM UTC+8

Authorized Merchant of Record: Lemon Squeezy & Tazapay (Handles payment transactions, VAT/sales tax remittance, and payment customer service).